Scammers have sent thousands of emails that appear to be from the FTC, but are not. These emails to business people claim that complaints have been filed against their companies. If you get an unexpected email that claims to be from the FTC and asks you to click on a link or attachment for information about consumer complaints, delete it. Don't open it. Don't click on the links. If you do, it may install malware on your computer.
If you think you may have downloaded malware, see www.OnGuardOnline.gov/malware.
NOTE: You will need to have Javascript enabled in order to use the FTC Consumer Assistant.
Before You Submit a Complaint
The Federal Trade Commission, the nation's consumer protection agency, collects complaints about companies, business practices, and identity theft under the FTC Act and other laws we enforce or administer.
Why: Your complaints can help us detect patterns of wrong-doing, and lead to investigations and prosecutions. The FTC enters all complaints it receives into Consumer Sentinel, a secure online database that is used by thousands of civil and criminal law enforcement authorities worldwide. The FTC does not resolve individual consumer complaints.
Your Privacy: How much personal information you provide is up to you. If you don't provide your name and certain other information, it may be impossible for us to refer, respond to, or investigate your complaint. To learn more about this information collection and its purpose, authority and use, read our Privacy Act Statement.
